Privacy Policy

Last Updated: March 15, 2025

At Origin Pulse, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our financial scenario modeling services. We're committed to transparency about our data practices and your rights as a user in Vietnam.

1. Information We Collect

Personal Information

When you register for our services or contact us, we collect information such as your name, email address, phone number, and company details. This helps us provide personalized financial modeling solutions.

Usage Data

We automatically collect information about how you interact with our platform, including pages visited, features used, and time spent on different sections. This data helps us improve our services.

  • Login times and session duration
  • Financial models created and modified
  • Report generation activities
  • Feature usage patterns
  • Device and browser information

2. How We Use Your Information

Your information serves several important purposes in delivering our financial modeling services:

Purpose Description Legal Basis
Service Delivery Providing access to financial modeling tools and generating reports Contract Performance
Customer Support Responding to inquiries and technical assistance Legitimate Interest
Platform Improvement Analyzing usage patterns to enhance features Legitimate Interest
Communication Sending service updates and educational content Consent

3. Data Storage and Security

We employ multiple layers of security to protect your financial data. Our systems are designed with Vietnam's data protection requirements in mind.

Security Measures: All data is encrypted both in transit and at rest using AES-256 encryption. We maintain regular security audits and follow international best practices for financial data protection.

Data Retention

We keep your personal information only as long as necessary for the purposes outlined in this policy. Financial modeling data is retained for 7 years after account closure, in compliance with Vietnam's business record requirements.

  • Account information: Duration of service plus 2 years
  • Financial models: 7 years after creation
  • Usage logs: 12 months
  • Support communications: 3 years

4. Your Privacy Rights

Under Vietnam's data protection laws and international standards, you have several rights regarding your personal information:

Access Rights

Request a copy of all personal data we hold about you, including financial models and usage history.

Correction Rights

Update or correct any inaccurate information in your account or financial models.

Deletion Rights

Request deletion of your data, subject to legal retention requirements for financial records.

Portability Rights

Export your financial models and data in a structured, machine-readable format.

How to Exercise Your Rights

To make a request, contact us at the details below. We'll respond within 30 days and may need to verify your identity before processing certain requests. There's no charge for most requests, though we may apply reasonable fees for excessive or repetitive requests.

5. Data Sharing and Third Parties

We don't sell your personal information to anyone. However, we may share data in limited circumstances:

Service Providers

We work with trusted companies that help us operate our platform, such as cloud hosting providers and customer support tools. These partners are contractually bound to protect your data and can only use it for specified purposes.

Legal Requirements

We may disclose information when required by Vietnamese law, court orders, or to protect our legal rights. We'll notify you of such requests unless legally prohibited.

International Transfers: Some of our service providers operate outside Vietnam. We ensure appropriate safeguards are in place for any international data transfers, including standard contractual clauses and adequacy decisions.

6. Cookies and Tracking

Our platform uses cookies and similar technologies to provide functionality and improve your experience. You can control cookie settings through your browser preferences.

Types of Cookies We Use

  • Essential cookies for platform functionality
  • Analytics cookies to understand usage patterns
  • Preference cookies to remember your settings
  • Security cookies to protect against fraud

Disabling certain cookies may affect platform functionality. We don't use advertising or tracking cookies from third-party networks.

7. Children's Privacy

Our financial modeling services are designed for business professionals and aren't intended for individuals under 18. We don't knowingly collect personal information from children. If you believe we've inadvertently collected such information, please contact us immediately.

8. Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email and prominently display the updates on our platform.

The date at the top of this policy indicates when it was last revised. Continued use of our services after policy changes constitutes acceptance of the updated terms.

Contact Us About Privacy

For privacy-related questions or to exercise your rights, reach out to us:

Email: contact@origin-pulse.com

Phone: +84908383894

Address: 330 Trần Huy Liệu, Văn Miếu, TP. Nam Định, Nam Định, Vietnam